Shipping policy
Shipping Policy
Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
Please note: During high-volume periods (launches, holidays, promotions), processing times may be slightly extended.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated Delivery Times:
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
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International Shipping: 7–14 business days
Delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Shipping Delays
We are not responsible for delays caused by shipping carriers, customs, natural events, or incorrect shipping information provided at checkout.
Incorrect Address
Please ensure your shipping address is accurate before completing your purchase.
We are not responsible for orders shipped to incorrectly entered addresses. If a package is returned to us due to an incorrect address, additional shipping fees may apply.
Lost or Stolen Packages
Once your package has been marked as delivered by the carrier, we are not responsible for lost or stolen packages. Please contact the shipping carrier directly for assistance.
International Orders
International customers are responsible for any customs duties, taxes, or import fees required by their country. These fees are not included in the purchase price or shipping cost.
Questions?
If you have any questions about your order, please contact us at:
📧 shopficaa@gmail.com
We’re happy to help!